New resident enquiriesBupa Willoughby
Welcome to Bupa Willoughby, located on the lower North Shore of Sydney, NSW
Discover the charming Bupa Willoughby, a modern care home set in a lush, leafy suburb on the Lower North Shore of Sydney. You’ll be close to the local community with neighbouring; school, church, parks, Chatswood shopping precinct, local shops and transport links nearby.
Outdoors we’re surrounded by landscaped gardens and a large internal courtyard with raised garden beds, outdoor furniture and BBQ area.
As you step inside, you will find communal areas tastefully decorated with beautiful artwork and furnishings. We have cosy lounge rooms, including a piano.
We provide peace of mind with 24 hour nursing care and an in-home Bupa GP.
Sapphire Services
At this home we have Sapphire Services, an additional services package to enable residents to regularly receive a variety of entertainment, dining and wellbeing services, to add more choice to your days.
95% Positive overall satisfaction rating
of this care home given by residents and their relatives^
^Feedback in the most recent Resident Experience Survey. Survey date: September 2024. Where a result states "Always or mostly", this combines the top two survey scores (with options of always, most of the time, some of the time, and never).
Life at Bupa Willoughby
Your activities
Your passionate lifestyle team are committed to providing you with a range of activities for you to get involved with. It is never too late to start a new hobby! Whatever your passion may be, and if there’s something you're interested in that isn’t on offer, speak with our team who are always excited to hear new ideas and suggestions.
Some activities that you will have the opportunity to get involved with include: cultural and spiritual activities, cognitive activities including word games and puzzles, happy hour, knitting clubs, pet therapy and movie afternoons.
Rooms
Premium Suite
The Premium Suite is a luxurious 35.9 sqm in size and includes an ensuite and separate living area. Situated on the second floor, the room has large windows that bring in lots of natural light and showcase the leafy views from outside. The room is private with a separate living area and own ensuite bathroom.
Having a separate living area is a distinct characteristic of the room. This offers a unique space for a resident to relax, and a space where a resident can invite their family and friends to join them in the comfort and privacy of their own room. The Premium Suite has high quality furnishings that include a bed, chair, an over the bed table, storage of a wardrobe, drawers; and soft furnishing such as curtains and bedding. Bathroom amenities consist of a toilet, wash basin, shower and mirror. Other special amenities of the Premium Suite include air conditioning for heating and cooling; and entertainment and communication facilities of a flat screen TV and telephone.
For your comfort:
35.9 sqm
24 hour nurse call system
Adjustable bed
Air conditioning
Ensuite bathroom
Flat screen TV
High quality furnishings
Leafy views
Separate living area
Telephone
Premium
The Premium room includes an en-suite bathroom and is 21 sqm in size. The room has high quality furnishings that include a bed, chair, an over the bed table, storage of a wardrobe, drawers; and soft furnishing such as curtains and bedding. Bathroom amenities consist of a toilet, wash basin, shower and mirror.
Other special amenities of the Premium room include air conditioning for heating and cooling; and entertainment and communication facilities of a flat screen TV and telephone. The Premium rooms on the ground floor of the home have internal doors leading from the room onto a shared veranda. The Premium rooms on the top floor of the home have internal doors leading onto a private balcony.
For your comfort:
21 sqm
24 hour nurse call system
Adjustable bed
Air conditioning
Balcony or veranda
Ensuite bathroom
Flat screen TV
Garden views
High quality furnishings
Telephone
Classic
The 21 sqm Classic room includes an en-suite bathroom and provides single room accommodation. The Classic room has high quality furnishings that include a bed, chair, an over the bed table, storage of a wardrobe, drawers; and soft furnishing such as curtains and bedding. Bathroom amenities consist of a toilet, wash basin, shower and mirror. Other special amenities of the room include air conditioning for heating and cooling; and entertainment and communication facilities of a flat screen TV and telephone.
For your comfort:
21 sqm
24 hour nurse call system
Adjustable bed
Air conditioning
Courtyard views
Ensuite bathroom
Flat screen TV
High quality furnishings
Telephone
Fees & Payments
Your fees cover the care you receive and your accommodation, and sometimes additional services.
Outlined below are the fees you may be required to pay based on the aged care home and room type you are considering today.
Do you have concerns about affordability of accommodation fees? Ask us about government funded accommodation options.
Accommodation cost + Care fees + Other services cost
Daily cost Instead of paying for your accommodation as a lump sum you can choose to pay a daily fee known as the Daily Accommodation Payment (DAP). The amount you pay...
Basic daily fee This fee is set by the Australian Government and equates to 85% of the single basic Age Pension. The Australian Government reviews the fee amount on 2...
Payment options for accommodation cost
For flexibility, there are four ways you can pay for your accommodation.
Option 1 - Daily Accommodation Payment (DAP) Instead of paying for your accommodation as a lump sum, you can choose to pay a daily fee. The amount you pay is calculated based on the MPIR (maximum permissible interest rate, set by the Australian Government) current on the day you move into permanent care.
Option 2 - Refundable Accommodation Deposit (RAD) This option is a lump sum accommodation payment. The full amount of the deposit is refunded when you leave the aged care home less any amounts you have agreed to deduct.
Option 3 - Combination Payment Part refundable accommodation deposit (RAD) and part daily accommodation payment (DAP), with the part RAD being refunded when you leave the aged care home.
Option 4 - Drawdown Payment This option is like the combination payment, but the daily accommodation payment component is deducted from your refundable accommodation deposit. The balance of the deposit is refunded when you leave the aged care home.
Sapphire Services At Bupa Willoughby we understand that providing more than your room and care support is important to your ongoing happiness and comfort. That’s why we’ve introduced a range of additional services that we call Sapphire Services. Sapphire Services enable residents to regularly receive a variety of entertainment, dining and wellbeing services. With these services, residents enjoy the value of an inclusive package conveniently bundled into a simple daily fee and charged within your monthly billing. Terms and conditions apply. For the full list of services, including terms and conditions, please contact the care home.
Features at Bupa Willoughby
Home features
BBQ area
Bupa bus
Courtyard areas
GP consulting room
Landscaped gardens
Library
Lift to all floors
On-site kitchen
On-site laundry
Private dining room
Visitors parking
Care features
Registered nurse rostered 24/7
Access to podiatry
In-home Bupa GP
Personalised care plans
24 hour nurse call system
Regular physiotherapist visits
Resident feedback
Visit the feedback page for more information and to send your feedback online.
Volunteering opportunities
Visit the volunteering page for more information and application details.